Refund Policy

At Zevoat, your satisfaction is our priority.

If you're not completely satisfied with your purchase, we're here to help.

Returns & Refund

EligibilityTo be eligible for a refund, your item must meet the following conditions:

• The item must be unused, in its original packaging, and in resalable condition.

• The return must be initiated within 30 days of the delivery date.

• Items marked as "Final Sale", gift cards, or digital products are not eligible for a refund.

How to Request a Refund

1. Email info@zevoat.com with your order number, the items) you want to return, and the reason for the return.

2. Once approved, we will send you instructions and the return address.

3. You are responsible for the return shipping cost unless the return is due to our error (e.g., damaged or incorrect item).

Refund Processing

• Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original method of payment within 5-10 business days.

• Shipping charges are non-refundable, unless the return was due to our error.

Exchanges

We do not offer direct exchanges.

If you wish to receive a different item, please return your original purchase for a refund and place a new order.

Damaged or Defective Items

If you receive an item that is defective, damaged, or incorrect, please contact us within 7 days of delivery.

Send photos and a description to info@zevoat.com so we can assist you promptly.

Phone: 786-529-4981