Shipping Policy
A legal disclaimer
This Shipping Policy is designed to inform you ("the customer") of how Zevoat ("we," "us," or "our") processes, ships, and delivers orders. By placing an order with us, you agree to the terms outlined below. Please note that this policy may be updated at any time, and the most recent version will always be available on our website.
Shipping Policy - the basics
Orders are processed within 1-3 business days (excluding weekends and holidays). Orders placed after 2 PM EST may be processed the next business day.
You will receive a confirmation email once your order has been shipped, including tracking information.
Shipping Methods & Delivery Time
We currently offer domestic shipping within the United States.
Shipping Method Estimated Delivery Time
Standard Shipping 5-10 business days
Expedited Shipping 2-5 business days (if selected at checkout)
Local Delivery (if applicable) 1-3 business days
Note: Delivery times are estimates and may vary due to factors outside our control (e.g., weather, carrier delays, or holiday traffic).
Shipping Rates
• Orders over $50: Free standard shipping
• Orders under $50: Flat rate of $5.95
• Expedited shipping rates are calculated at checkout based on weight and destination.
International Shipping
We currently do not offer international shipping. Please check back as we expand our shipping zones.
Delays and Disruptions
We are not liable for delays caused by:
• Incorrect or incomplete shipping addresses
• Carrier disruptions
• Natural disasters or emergencies
If your package is delayed or lost in transit, please contact us at info@zevoat.com, and we will work with the carrier to resolve the issue.
Return to Sender or Failed Delivery
Packages returned to us due to incorrect address, refusal, or failed delivery attempts may result in:
• Re-shipping fees, or
• A refund minus original shipping costs (if applicable)
Tracking Your Order
Once your order has been shipped, you will receive a tracking number by email. You can track your order via the carrier's official tracking portal.
Questions or Concerns
For any shipping-related questions, contact our support team:
Email: info@zevoat.com
We strive to respond within 1-2 business days.